all understand the importance of doing our due diligence whenever we embark on
an expensive home improvement renovation like replacing a roof. For the most
part, homeowners take the time to thoroughly review their quotes, ask
questions, and gather as much information as possible so that they understand what
they’re getting for their money. But there are varying degrees of due
diligence. In this article, we’d like to share a story from one of our clients
who demonstrated the importance of a thorough due diligence and the value of
doing an apples-to-apples comparison between all the roof replacement quotes
homeowner with a 14-year-old roof was tired of patch jobs and expensive
temporary repairs and decided to obtain quotes to replace their roof. The
homeowner was very forthcoming with all the roofing issues they’d experienced
over the years, including the fact that there were three layers of shingles on
the roof and they lived in an area with a lot of animal activity on the roofs.
Quoting Process - Rovis
Roofing was one of several roofing contractors asked to provide a quote for the
roof replacement project. In addition to factoring in all the information
provided by the homeowner, we obtained satellite imagery of the property
so that we could study the roof line and its particulars. One item that stood
out immediately from the images were the opposing roof vents, along with the
missing shingles and patch-jobs from previous repairs. We knew right away that
this roof wasn’t breathing at all, and it was likely that the roofing issues
the homeowner had experienced were a direct result of the opposing roof vent deficiency.
Not only did the opposing roof vent issue need to be corrected when the roof
was replaced, but the soffit cavities needed to be assessed to ensure proper
breathability for the new roof.
prepared our quote to remove three layers of shingles, correct the opposing roof
vents and perform a soffit cavity check, offered the option of installing metal
roof vents to address the animal issue, along with the installation of a full
roofing system. We also included a supporting document to better explain the
ventilation issues we noted on the roof to inform and educate the homeowner, and
why correcting this deficiency was crucial to the durability and longevity of
the new roof.
Due Diligence - A
few days after submitting our quote, the homeowner called us to review and
discuss what we had presented. The homeowner had a lot of questions, which is
always a great sign of someone who wants to understand exactly what is going to
be done to their roof and their home.
homeowner then proceeded to tell us that out of all the quotes they had
received, ours was the most expensive. However, the homeowner went on to say that
we were the only ones who accounted for the removal of three layers of
shingles, the only ones who offered the option of metal roof vents, and the
only ones to mentioned anything about the opposing roof vents. Perhaps we
should’ve been surprised by this, but we weren’t. The fact is that many roofing
contractors in York Region simply do not take the time to fully understand the
true scope of work required for each individual project they undertake, and
many of their quotes are a template of the last designed to be as appealing as
possible in terms of price in an effort to win the job and avoid educating the
homeowner on what exactly needs to be done to their roof to solve the issues
they’ve been experiencing.
explained to the homeowner that our price was accurate for the scope of work
required. We also requested the homeowner exercise caution regarding any quote
that did not account for the obvious correction of the opposing roof vents because
if this issue wasn’t addressed, the new roof would continue to experience problems
within a short period of time. The homeowner took a couple of days to digest
all the information, came back to us with a few follow up questions, and shortly
thereafter informed us that we had been awarded the project.
The Work - The
first step in the process was to remove the three layers of shingles and all
the old roofing components to expose the roof deck so we could inspect it and
ensure it was in sound condition. This alone took nearly two days to complete
because most of the bottom layer of shingles were fused to the roof deck (this
is why you should only have ONE layer of shingles on a roof!). Next, we had to
correct the opposing roof vents, which was done by installing vent plugs in
each of the existing vent holes that opposed the other. Vent plugs are designed
to fit snugly into the roof vent hole and sit flush with the roof deck, thereby
allowing underlayments and shingles to be installed overtop without any lifting
or bulging. You wouldn’t even know a roof vent once existed in a spot that has
been correctly sealed with a proper vent plug.
the vent plugs were installed, the crew lifted the plywood at the lower edges
of the roof to reveal the soffit cavities. As we suspected, all the soffit
cavities around the perimeter of the roof were completely blocked with batts of
old insulation, meaning that this roof hadn’t been breathing at all over the
last 14 years. The crew removed the blockage to allow air into the attic space,
thereby creating the proper breathability that would allow the new roof to provide
that 25-30-year reliability and peace of mind.
we installed the underlayments, starter shingles, new valleys, and pipe boots, followed
by the main shingles, and new metal roof vents that the homeowner had opted for
to eliminate any potential animal damage down the line.
was a great project for our team and we were incredibly fortunate to have
worked with such an amazing homeowner. Here’s what they had to say following
completion of the project:
“Rovis Roofing did a great job replacing our roof. The installation
team was very professional and were great to work with. They explained every
step of the job so there weren't any surprises. I definitely recommend Rovis
Roofing. Thanks again, see you in 30 years!”
your due diligence is important regardless of the home improvement project
you’re planning to undertake. But when it comes to your roof, the level of due
diligence you exercise can be the difference between a good job and a good
Rovis Roofing offers residents of Newmarket, Aurora, Stouffville, Markham, Richmond Hill, Vaughan, Thornhill, and surrounding areas, full roofing system installations.Contact Rovis Roofingtoday for more information about our services and see why we’re the #1 roofing company in York Region. Do it once, do it right with Rovis Roofing!